Getting Support & FAQ

Live Support Times

Support Times

Written by Gerwai Todd
Updated over a week ago

How do I contact TimeZest support?

How to contact us if you need it.

Written by Jason Langenauer
Updated over a week ago

Security at TimeZest

Everything you need to know about how we keep TimeZest secure.

Written by Jason Langenauer
Updated over a week ago

How MSPs use TimeZest

Some examples of how our partners use TimeZest to streamline their businesses.

Written by Jason Langenauer
Updated over a week ago

How can I suggest a feature for TimeZest?

Use our roadmap to request and vote on features.

Written by Jason Langenauer
Updated over a week ago

How TimeZest matches Contacts

Describing how TimeZest will match contacts with Shareable URL scheduling.

Written by Jason Langenauer
Updated over a week ago

Ensuring TimeZest can check project team membership in ConnectWise Manage

Avoid clients seeing error messages when scheduling

Written by Jason Langenauer
Updated over a week ago

How am I billed for TimeZest?

How TimeZest bills you, including as you activate and deactivate members.

Written by Jason Langenauer
Updated over a week ago

How can I retrieve my TimeZest Invoices?

Download an invoice for any TimeZest payment.

Written by Jason Langenauer
Updated over a week ago

How can I delete an Email Template?

Remove any email templates you no longer use.

Written by Jason Langenauer
Updated over a week ago

What happens when a scheduling request to a contact is undeliverable?

Written by Gerwai Todd
Updated over a week ago

How can I cancel my TimeZest subscription?

You can easily cancel your TimeZest subscription at any time.

Written by Jason Langenauer
Updated over a week ago

Annual Plan FAQ

Our Annual Plan subscriptions provide the greatest discount savings we offer. Here are frequently asked questions and our answers.

Written by Johannah Strobaugh
Updated over a week ago