TimeZest

Seth Wilson

Jason Casuga

Johannah Strobaugh

PSA Integrations

Creating an API member and key and configuring these in TimeZest

Step 1: Connecting ConnectWise PSA to TimeZest

Step 2: Creating a custom security role in ConnectWise PSA for TimeZest

Set up the TimeZest Pod, which is the primary interface to TimeZest.

Step 3: Setting up the TimeZest Pod in ConnectWise

Changing your ConnectWise PSA API credentials without downtime.

Rotating your ConnectWise PSA credentials

TimeZest can access your instance of ConnectWise PSA via a fixed IP address.

Static IP Addresses for ConnectWise PSA on-prem server

Avoid clients seeing error messages when scheduling

Ensuring TimeZest can check project team membership in ConnectWise PSA

ConnectWise PSA Setup

Step 1: Creating a Security Level for Datto Autotask PSA

Step 2: Creating an API User for Datto Autotask PSA

Follow the below directions to complete the setup TimeZest Insight for Datto Autotask PSA.

Step 3: TimeZest Insight Setup Guide

Changing your Datto Autotask PSA API credentials with minimal downtime.

Rotating your Datto Autotask PSA API Credentials

Guide to ensure proper setup of Datto Autotask PSA for TimeZest to honor approved PTO.

Solution: Your clients are able to schedule meetings on top of approved PTO requests

Datto Autotask PSA Setup

Step 1: Creating a HaloPSA Role for TimeZest

Step 2: Creating an API Agent for TimeZest

Step 3: Create an API Application

Step 4: Entering Credentials to TimeZest

Changing your HaloPSA API credentials without downtime.

Rotating your HaloPSA credentials

HaloPSA Setup

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