If you are not receiving emails from TimeZest the first place to check is your Spam or Junk folder. If they are still not located, review the audit trail for the scheduling request within the TimeZest Dashboard to see if there are any errors that may provide insight.
If you are still unable to diagnose the cause, please contact TimeZest support via chat or [email protected].
For more information: The TimeZest Dashboard | TimeZest Help Center