TimeZest can replace the values of the following variables when it sends the email:
{{ account.name }}
– The name of your TimeZest account - i.e. "FIP Tech"
{{ account.logo_url }}
– The URL to display your TimeZest account logo configured on the Branding page.
{{ appointment.client_company }}
– The client's company name, from ConnectWise Manage.
{{ appointment.client_email }}
– The client's email, from ConnectWise Manage.
{{ appointment.client_name }}
– The client's full name, from ConnectWise Manage.
{{ appointment.client_first_name }}
– The client's first name, from ConnectWise Manage.
{{ appointment.client_last_name }}
– The client's last name, from ConnectWise Manage.
{{ appointment.duration }}
– Configured duration, e.g. "30 minutes" or "2.5 hours".
{{ appointment.scheduling_url }}
– The URL the client must visit to select a time.
{{ appointment.resource_name }}
– The name of the user or team being scheduled.
{{ appointment_type.name }}
– e.g. "Phone Call" or "Remote Access to PC".
{{ appointment_type.notification_message }}
– The notification message configured in the appointment type.
{{ ticket.id }}
– Ticket ID from ConnectWise Manage.
{{ ticket.summary }}
– Ticket summary from ConnectWise Manage.
{{ scheduled_member.connectwise_connect_url }}
– ConnectWise Connect URL
{{ scheduled_member.gotoassist_url }}
– GoToAssist
{{ scheduled_member.webex_url }}
– WebEx Meeting URL