TimeZest

A Guide to How Dispatch HQ Solves Triage, Dispatching, and Ticket Pulling for MSPs

Dispatch HQ

A Step-by-Step Guide to Configuring Your Service Boards and Statuses

Dispatch HQ Setup

Dispatch HQ: Getting Your Team Ready

Training Guide for Technicians using Dispatch HQ

Dispatch HQ: Guide for Technicians

Dispatch HQ: Guide for Dispatchers

Common questions about Dispatch HQ. Covers setup, triage, ticket dispatch, and the technician workflows.

Dispatch HQ: Frequently Asked Questions

Jason Casuga

Johannah Strobaugh

A Dispatcher's Guide to Reviewing and Classifying Incoming Tickets

Triage Tab

Triage

A Dispatcher's Guide to Prioritizing and Routing Tickets to Your Team

Unassigned Tab

A Dispatcher's Guide to Monitoring Workload and Managing Your Team's Tickets

Assigned Tab

A Dispatcher's Guide to Viewing and Managing Your Team's Appointments

Calendar Tab

A Technician's Guide to Managing Your Daily Work in Dispatch HQ

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Ticket Dispatch

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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