We've also added a workflow action to TimeZest to make it easier to use the emails, and create processes for your customers to move through.
Until now, there's only been a "Send an email using template" action, which is remaining, and will work the same way it always has.
The action "Send an email" will let you send an email as part of a workflow without needing to create a dedicated email template.
Next, the default email template which means you don't have to start from scratch every time you create an email.