Normally, when you click Ask client to schedule in the TimeZest pod, TimeZest handles everything for you — sending the client an email to pick a time, adding a note to the ticket, and updating its status.
However, if you’re already drafting your own message and want to include a scheduling link directly, you can use the Generate scheduling URL feature.
How to Generate a Scheduling URL
In the TimeZest pod, select the resource you’d like to schedule with.
Choose the appointment type for the meeting.
Click the vertical ellipsis icon (⋮) next to the Ask client to schedule button.
Select Generate scheduling URL.
TimeZest will create a unique link for that ticket, respecting all your selected options - appointment type, resource, ticket, and any advanced settings.
The link is automatically copied to your clipboard so you can paste it into your email or note.
If you need to retrieve the link later, click the vertical ellipsis icon (⋮) next to the individual scheduling request entry in the pod.
Important: When you use the Generate Scheduling URL feature, TimeZest only creates the scheduling link - it does not perform any of the usual automated actions. Specifically, TimeZest will not:
Send an email to the client
Update the status of the ticket
Add a note to the ticket